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FREE TRACKED SHIPPING + 15% NEW BUYERS DISCOUNT
This Domestic Shipping Policy outlines the shipping and delivery services provided by Viking Labs Ltd. for orders placed within the United Kingdom. We are committed to offering our customers fast, reliable, and free tracked shipping on all orders. Our primary shipping partner is Royal Mail, ensuring that your orders arrive promptly and securely.
We offer free tracked shipping on all orders within the United Kingdom, without any minimum purchase requirement. All orders are dispatched using Royal Mail's Tracked service, which provides real-time tracking information for your order from the moment it leaves our warehouse until it reaches your doorstep.
Most orders are processed and shipped the day they are received (excluding weekends and holidays). Once dispatched, most orders typically arrive within 1 to 3 working days. However, please note that this is an estimated delivery time and actual delivery may vary due to factors such as adverse weather conditions, holidays, or other unforeseen circumstances.
Please ensure that your delivery address is accurate and complete when placing your order. Viking Labs Ltd. is not responsible for any delays or non-deliveries due to incorrect or incomplete address information. If you notice an error in your shipping address, please contact our customer service team as soon as possible, and we will do our best to accommodate any changes before the order is dispatched.
In the event of a failed delivery attempt, Royal Mail will leave a notification card with instructions on how to collect your package or arrange a redelivery. It is the customer's responsibility to follow these instructions to ensure receipt of the order. If a package is not collected or redelivery is not arranged within the specified time, the package may be returned to Viking Labs Ltd. In this case, additional shipping fees may apply to resend the package.
Once your order has been dispatched, you will receive a shipping confirmation email containing your Royal Mail tracking number. You can use this number to track the progress of your delivery on the Royal Mail website. If you have any questions or concerns about your order's delivery status, please do not hesitate to contact our customer service team for assistance.
We currently only ship within the United Kingdom and do not offer international shipping. We also reserve the right to restrict shipping to certain postcodes or regions due to logistical limitations or legal requirements.
If you have any questions or concerns about our Domestic Shipping Policy or require further assistance, please contact our customer service team at sales@vikinglabs.co.uk. We are always here to help and ensure that your shopping experience with Viking Labs is seamless and enjoyable.
